Understand and Install ISO 9001:2000
(2 days) 16 hours
For people at organizations planning or preparing for 1st time certification to ISO 9001:2000.
2008 On-Site Training: Arrange to have this course at your location.
Or, schedule a private course at our Sunnyvale, CA training location.
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Training at Your Location: Dates are selected by your organization
Minimum number of attendees: 4
Time required: 2 days/16 hours
- 8 hours training in the requirements of ISO 9001:2000
- 8 hours training in identifying and executing changes that have to be made
Fee: $525.00 per person for 4 to 7 people
Group Fee: $200.00 per hour ( $3,200.00 ) - a set fee for any number up to 20 attendees
The Group Fee is more cost effective when you have 8 or more attendees.
Or, Schedule a Private Course: Call to schedule a date and obtain quote.
This is a customized private course (for one or more attendees) at our Sunnyvale, CA training location.
You may be asked to bring some samples of your existing documentation.
ISO Project Managers and visitors from outside the US often select this private course.
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Our Location:
QRC Training Center
American Executive Center
1250 Oakmead Parkway, Suite 210
Sunnyvale, California 94085
This is a 9 minute drive from the San Jose International Airport.
Map: Click here to see a map of our location.
A hotel list is provided below.
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Objective of the Training Program:
How to implement an ISO 9001:2000 Process-based quality management system in your organization.
Course content:
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TOPIC
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COMMENT
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The Structure of ISO 9001:2000
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An introduction to the key principles of ISO 9001:2000 and their application in an organization
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The Process Approach
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ISO 9001:2000 is a Process-based System. Exercises in this segment show how to develop and document processes.
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The ISO 9001:2000 Standard
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An analysis of each Clause of the Standard, focusing on how the Clauses will affect the trainees' organization(s)
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The Process Cascade
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Identifying the actual and required processes in an organization, their interactions and their effectiveness
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Developing and documenting a process-based system
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Addressing the process and documentation needs of an organization and the requirements of ISO 9001:2000
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Installation
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Installing the documented processes to insure maximum "buy-in"
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Auditing and Corrective Actions
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The special requirements of auditing and correcting processes
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Certification
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A guide to the questions and attitudes of Certification Auditors
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Attendees receive a Course Reference book, a Certificate of Achievement, and are entitled to 1.4 C.E.U.'s (Continuing Education Credits) for the two day course.
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To schedule a course at your location or a private course at our Sunnyvale, CA Training Center, contact:
Jane Birkenstock
Phone: (408) 371-9995
Email:
Payment of Course Fees
Payment by check preferred: Make checks payable to Quality Resource Center, Inc.
Credit cards accepted: Visa, MasterCard, American Express, Discover, Diners Club, and JCB
Foreign Attendees: Attendees from outside the US and Canada, please request wire transfer information in order to make advance payment.
Purchase Orders Accepted: Payment terms are Net 7 days upon completion of the course.
Our Main Office and Course Location is:
Quality Resource Center, Inc.
1250 Oakmead Parkway, Suite 210
Sunnyvale, CA 94085
Phone/Fax: (800)244-5409
Our Accounting office - Mailing address for purchase orders and payment is:
Quality Resource Center, Inc.
Accounting Office
1448 Oak Grove Drive
Roseville, CA 95747
Accounting office contact information:
Phone/Fax: (800)244-5409
Email: KenMcCann@aol.com
HOTEL LIST: All hotels listed are 2 to 3 miles from QRC's training center.
Hotel rates below were listed on the internet on January 1, 2008 and are subject to change. Use the Web Site Reservations link to check the current rate and availability.
The following web sites offer Flight - Hotel - Car Packages:
Expedia.com
Travelosity.com
Distance from Airport is 8-10 minutes.
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